This Privacy Policy applies to the TrendBouquet website (https://www.trendbouquet.com/) and related services operated by Yidu Shantuan Trading Store (Individual Industrial and Commercial Household) (“we”, “us”, or “our”). We value your personal information and privacy. Please read this Policy carefully before using our website.

1. Information We Collect

When you browse, register, place orders, or contact customer service, we may collect:

• Account information: name, phone number, email address, login credentials, etc.;
• Transaction information: recipient details, shipping address, order contents, payment status, logistics information, etc.;
• Device and log information: IP address, browser type, access time, browsing records, etc.;
• Other information you voluntarily provide: customer service communications, reviews, and feedback.

2. How We Use Information

We use personal information to:

• Process orders, shipping, after-sales services, and customer support;
• Verify identity and protect account and transaction security;
• Improve website experience and optimize products and services;
• Send order notices or necessary service messages as permitted by law;
• Comply with legal obligations or regulatory requirements.

3. Sharing and Disclosure

We do not sell your personal information. We may share necessary information only when:

• Providing shipping details to logistics partners to deliver your order;
• Transmitting necessary transaction data to payment providers to complete payment;
• Disclosing information pursuant to applicable laws or lawful requests by authorities;
• Sharing in other circumstances with your explicit consent.

4. Cookies and Similar Technologies

We may use cookies or similar technologies to keep you signed in, remember preferences, and analyze site usage. You can manage cookies in your browser settings; some features may not work properly if cookies are disabled.

5. Storage and Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your data, no internet transmission is completely secure. Please keep your account credentials confidential.

6. Your Rights

Subject to applicable law, you may request access to, correction, or deletion of your personal information, or account cancellation. Please contact us using the details below. After identity verification, we will handle your request in accordance with law.

7. Children’s Privacy

Our website is primarily intended for adults with full civil capacity. If you are a minor, please use the website and submit personal information under the guidance of a guardian.

8. Policy Updates

We may update this Privacy Policy from time to time. Updated versions will be posted on this page. For material changes, we may provide notice through website announcements or other appropriate means.

9. Contact Us

• Merchant Name: Yidu Shantuan Trading Store (Individual Industrial and Commercial Household)
• Unified Social Credit Code: 92420581MADKA9MWXQ
• Phone: +86 18530209160
• Email: [email protected]
• Address: No. A54526, Annex 1-5 & 1-6, No. 23 Yuanlin Avenue, Lucheng Subdistrict, Yidu City, Yichang City, Hubei Province, China

If you have any questions about this Policy, please contact us using the information above.